NEW YORK - It's been a bad week for many users of Microsoft
Corp.'s nearly ubiquitous Internet Explorer browser.
A pair of virus attacks exploiting its vulnerabilities had led
security experts to recommend that Web surfers consider such
alternatives as Mozilla and Opera.
Until Microsoft made a software update available Friday,
continuing to use Internet Explorer was "like playing the
lottery," said Johannes B. Ullrich, chief technology officer of
the nonprofit SANS Internet Security Center.
The respected research center was among security groups
recommending other browsers as long as a key vulnerability in IE
remained unfixed, leaving it capable of running malicious code
that's been hidden at a number of popular Web sites.
It took a week for Microsoft to issue the update, which does not
fix the flaw entirely but disables a hacker's ability to deliver
malicious code with it. Ullrich said the update appeared to
eliminate any immediate need to switch browsers, which can cause
problems of its own.
The flaw had allowed a computer virus to spread through a new
technique that converted popular Web sites into virus transmitters.
That infection was designed to steal valuable information as Web
users typed it into their computers - passwords and the like.
And this week, researchers discovered another password-stealing
program hidden behind pop-up ads. A repair for the flaw enabling
that Trojan infection was issued in April, many users had yet to
patch their systems.
IE is a frequent target for hacking because of its popularity;
WebSideStory Inc. says 95 percent of surfers use it globally. The
browser is closely integrated with Microsoft's Windows operating
system and Outlook e-mail program, creating more room for
programming error and making solutions more difficult.
Though many of IE's functions are not unique, IE tends to be
more permissive in running code - flexibility that helps Web
developers create fancy features but allows hackers to more easily
find weaknesses.
A major Windows XP upgrade, known as a service pack, is due out
this summer and would plugs some holes in IE. Last week's outbreak
would not have occurred had those software plugs been installed,
said Gary Schare, a Microsoft security director.
Microsoft also is developing a specific fix for the new
vulnerability, but Schare said testing takes time. He called it
premature for independent security experts to recommend that people
explore alternatives.
Even if those recommendations were heeded, it's highly unlikely
Microsoft could be unseated as top dog in the browser business.
After all, IE comes with Windows computers. The Justice Department,
after initially suing to force Microsoft to uncouple the browser
from its operating systems, later backed down.
Many users don't care enough or know how to find other browsers,
most of which are free or ad-supported. Opera Software ASA, which
offers the No. 3 browser for Windows, saw no significant change in
downloads this week. Downloads of Mozilla doubled, but the increase
is not nearly enough to significantly change its market share.
"It's not that consumers are so loyal to Microsoft, but more
they are apathetic," said Geoff Johnston, an analyst with
WebSideStory, which tracks browser usage. "With it, there really
is a cost to switching."
Users who install alternatives will find that some Web sites
simply won't work. Movielink LLC says its online movies need
technology specific to IE, and America Online Inc. shuns its own
Mozilla-based Netscape browsers for new conferencing tools.
Browser-integrated toolbars from search leader Google Inc. and
others are only available for Internet Explorer.
Many sites work on alternatives but display items incorrectly,
often because developers fail to test on them.
"All they know is it looks good to them ... on their own
browser, and their own browser is most probably Internet
Explorer," said Jakob Nielsen, a Web design expert with Nielsen
Norman Group.
Ken Godskind, vice president of marketing at the Internet
monitoring firm AlertSite, uses the Mozilla browser partly because
of security concerns, but he accepts having to run IE now and then.
"Rarely are you going to go someplace where you're going to
avoid Microsoft technology," he said.
But sites have gotten better about designing for other browsers,
said Porter Glendinning, an Internet consultant who promotes
adherence to Web standards. Until recently, he said, banking
applications rarely worked on anything else.
And leading Web application developers, including Opera, Apple
Computer Inc. and Macromedia Inc., are collaborating on better
plug-in technology to rival Microsoft's.
Opera's Christen Krogh said users would get the same
functionality no matter their browser.
Mark Rasch, chief security counsel for Solutionary Inc., favors
alternatives "if for no reason other than to create
heterogeneity," which dulls the impact of any single virus attack.
But alternatives can become targets, too, as more people use
them, said Chris Kraft, senior security analyst at Sophos Inc.
A better solution is to reconsider whether browsers ought to
have evolved into Swiss Army knives of the Internet - a development
that can, and has, backfired on users.
These Web browsers have advanced over time to be extremely rich
in terms of content, how they deliver content," Kraft said.
"What's the compromise between a rich experience and creating a
toolbox for the general malicious community?"
For More Information:
Get the security patch from Microsoft -- windowsupdate.microsoft.com